Rorkror
Game Owner
 NWN
NWN: SoU
NWN: HotU
Mass Effect
Joined: 03 Feb 2008 |
 Posted: Thursday, 05 November 2009 03:11PM |
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I cant loging in my game, and i supose the accounts are linked because i have both woriking. After typing pasword and user i accept the licence and i get an error, al my friends are plaing now and i am waiting. |
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parn09
Game Owner
 NWN
NWN: SoU
NWN: HotU
Joined: 06 Mar 2004 |
Posted: Thursday, 05 November 2009 04:40PM |
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yes, i have oso been waiting for the account problems to clear up before playing the game. and its getting very frustrating. |
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Jakebarns
Joined: 03 Nov 2009 |
Posted: Thursday, 05 November 2009 07:33PM |
Me too. Anyone from BioWare going to actually post here? I mean, you guys DID re-open this forum so we could actually have a working place to groan and moan at you, right? Right?
So sure, we might have a place to vent, but maybe that's all it is. At least, that's going to be my stance until someone actually comes over here and says they're actually working on this specific issue.
I read some admin post on the BSN site that there are a lot of issues and they're fixing them one by one and to try to see if they fixed your issue by going back time to time. LOL.
How about you guys just fix it? |
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Rheannan
Game Owner
 NWN
SW: KotOR Xbox
Jade Empire
Joined: 27 Oct 2005
From: Off With the Fairies |
Posted: Thursday, 05 November 2009 08:51PM |
For those having problems with creating an account on the BioWare social network site, a 'send debug info' button has been added to the signup process. Using this will help the website team in sorting out the issues.
Quote: Posted 11/05/09 19:33 (GMT) by Jakebarns
I mean, you guys DID re-open this forum so we could actually have a working place to groan and moan at you, right?
The website help forum has always been open here.
Quote: So sure, we might have a place to vent, but maybe that's all it is. At least, that's going to be my stance until someone actually comes over here and says they're actually working on this specific issue.
They aren't necessarily going to post in every thread.
_________________
Soar with the breeze and you'll reach the clouds. |
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sledgehamster
Game Owner
 NWN
NWN: SoU
NWN: HotU
SW: KotOR PC
Jade Empire:SE
NWN 2
NWN 2: SoZ
Mass Effect PC
Joined: 23 May 2003 |
Posted: Thursday, 05 November 2009 09:21PM |
Quote:
They aren't necessarily going to post in every thread.
I appreciate that you're trying to help, but this thread is multiple pages in length and so one would expect that the company behind both the game and the website associated with it would choose to respond in a most active thread.
I myself have linked this account and a Master EA account, filled out all the relevant information but are unable to register due to the "display name is already in use issue" despite it auto linking that after a successful merger of accounts.
I cannot access or download the content the collectors edition affords me and so far I've spent a large amount of time trying to resolve this with no success.
As a long standing customer and supporter of Bioware and from previous experience of their products and support I expected better than this. |
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Rorkror
Game Owner
NWN
NWN: SoU
NWN: HotU
Mass Effect
Joined: 03 Feb 2008 |
Posted: Thursday, 05 November 2009 10:58PM |
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I am tring too to solve this isue, either trhought ea asistence chat could they help me. They said me that in 24 houres some of ea would contact me to solve my isue if i konw anything new i will post it. |
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Rorkror
Game Owner
NWN
NWN: SoU
NWN: HotU
Mass Effect
Joined: 03 Feb 2008 |
Posted: Friday, 06 November 2009 09:08AM |
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I found it out, it is pasword related, if the pasword has special symbols it has problems creating the account. like & or $. I changed my pasword and now i can login. |
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Sparhawk42
Game Owner
 NWN
NWN: SoU
NWN: HotU
SW: KotOR PC
NWN 2
NWN 2: MotB
NWN 2: SoZ
Mass Effect PC
Joined: 31 Oct 2003 |
Posted: Saturday, 07 November 2009 12:07PM |
Hello all.
I was posting on the Dragon Age Forums for help and was told to come over here, so here I am.
I have an EA account and a Bioware account, same e-mail address but it auto-detects my login name and tells me it is already taken. Of course my login, sparhawk42, is taken because it is my login. It worked one time on the day the game came out and I linked the two accounts but now I just keep getting this. I have no special characters in my password and both passwords are different. Can someone please help me figure this out?
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You Never Fail Until You Stop TryingEdited By Sparhawk42 on 11/07/09 12:08 |
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Sparhawk42
Game Owner
NWN
NWN: SoU
NWN: HotU
SW: KotOR PC
NWN 2
NWN 2: MotB
NWN 2: SoZ
Mass Effect PC
Joined: 31 Oct 2003 |
Posted: Monday, 09 November 2009 02:28AM |
Anyone?
_________________
You Never Fail Until You Stop Trying |
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X-Bahamut
Game Owner
 NWN
NWN: SoU
NWN: HotU
SW: KotOR PC
Jade Empire:SE
Mass Effect PC
Joined: 19 Jan 2003 |
Posted: Monday, 09 November 2009 09:50PM |
I have a Bioware account (where I have registered all my Bioware games, including the redeemed codes for DA:O Collector's Edition), I have an EA account too and, apparently, DA:O and BSN accounts. But I can't access the items because it seems I can't merge these nightmare of accounts into something centralized so I can log in into DA:O and use the Blood Dragon Armor, Shale or exclusive items.
Problem gets bigger when it comes to you being able to log into DA:O with only EA account, as it only allows for e-mail and password usage, while Bioware account is display name and password. And the BSN thing is giving me headaches as it doesn't seem to allow me to link accounts as it keeps saying the display name is already in use. |
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Rheannan
Game Owner
NWN
SW: KotOR Xbox
Jade Empire
Joined: 27 Oct 2005
From: Off With the Fairies |
Posted: Tuesday, 10 November 2009 11:46AM |
That's quite a bit of confusion. I'd recommend emailing support.
_________________
Soar with the breeze and you'll reach the clouds. |
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Sparhawk42
Game Owner
NWN
NWN: SoU
NWN: HotU
SW: KotOR PC
NWN 2
NWN 2: MotB
NWN 2: SoZ
Mass Effect PC
Joined: 31 Oct 2003 |
Posted: Tuesday, 10 November 2009 10:09PM |
Quote: Posted 11/10/09 11:46 (GMT) by Rheannan That's quite a bit of confusion. I'd recommend emailing support.
Yeah, I've tried e-mailing them in a couple of different places but no word. I understand completely that they are probably getting a ton of e-mails but it would be nice to have gotten some kind of reply. I figure someone will eventually get to me, I've found Bioware to always have the absolute best support after there games are released. They always seem great in helping people who end up needing it.
_________________
You Never Fail Until You Stop Trying |
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Chris Priestly
Community Coordinator
Joined: 17 Oct 2001
From: Behind an Evil desk in Marketing |
Posted: Tuesday, 10 November 2009 10:18PM |
We have just rolled out a new fix to our sign up procedures and Social site that should fix issues.
Please retry.
If you are still unable to get into the Social Site, please let us know here. Thanks. 
_________________
Like a great predatory piano, I sit silent in the darkness. Until it is time to attack and then I strike in a cacophony of violence and ivory keys. |
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TiquorSJGL
Joined: 06 Nov 2009 |
Posted: Wednesday, 11 November 2009 02:07AM |
I cannot get into the social site no matter what I try and I have tried since the post above. I have accounts all over and I can login to all of the bioware.com sites, I can login with my EA account on the EA site, but when I try to create my account on the Social site I get a message that my email is in use.
The most frustrating thing is that at some point I seem to remember getting access and redeeming my code. All attempts after that have resulted in no joy.
The email address for all of them should match the one on the account I am posting with here.Edited By TiquorSJGL on 11/11/09 02:08 |
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Sir Monster
Game Owner
 NWN
NWN: SoU
NWN: HotU
SW: KotOR PC
Jade Empire:SE
NWN 2
NWN 2: MotB
NWN 2: SoZ
Mass Effect
Joined: 04 Jul 2002
From: Deep Space |
Posted: Wednesday, 11 November 2009 03:41AM |
I have attempted to sign up and been rejected. I tried to sign in utilizing the button that indicates I have a BioWare account. In doing so I am directed to fill in some additional fields of information. I complete this procedure and in each scenario am told that my e-mail is already in use along with the suggestion that I try to sign in. In attempting to sign in I am asked to fill in some additional information... This is a never-ending loop.
I look forward to hearing when this issue has been remedied and I can register my copy of Dragon Age:Origins and utilize the forums.
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By the power of Grayskull. |
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